Information Collection and Sharing
We uphold a strict policy when it comes to collecting and sharing your private information:
- Personal Details: Information such as your name, age, email address, phone number, and address is collected solely for official purposes.
- Payment Information: Debit/credit card numbers and OTPs are stored in our secure servers, facilitating seamless transactions.
- No Unauthorized Sharing: We do not engage in sharing your information with unauthorized parties, third parties, vendors, or wholesalers. This practice is strictly aimed at enhancing your customer experience.
This streamlined process aims to provide efficient customer service while simplifying information input during browsing, selection, payment, and checkout.
When you choose to subscribe to our newsletter, we collect your email address. This helps us keep you informed about the latest arrivals, discounted brands, and exclusive offers. While subscribing is not mandatory, it allows you to stay updated with the latest developments in the world of pharmaceuticals. Your email addresses are exclusively used for this purpose and are never subjected to unauthorized or spam communication.
All online transactions occur through our secure SSL gateway, ensuring swift processing and authentication. Each purchase is verified via OTPs sent to your email address and mobile number, guaranteeing a secure transaction process.
Refund and Cancellation Policy
Cancellations are accepted within 7 days of your order placement, whether domestic or international. Beyond this window, cancellations are not valid. Exchanges are possible, subject to physical verification by our executives. Refunds are processed online, directly crediting the amount back to your account.
Sharing Your Feedback
We welcome your valuable insights and experiences. Share reviews on products, medicine usage, payment process, and overall experiences. While encouraged, sharing reviews is not mandatory if you wish to maintain anonymity.
Your privacy remains our commitment, and we continuously refine our practices to ensure the utmost confidentiality and security of your information.
Empowering Your Privacy at PharmaHappy – Your Trust, Our Responsibility